Compliance intelligence

Compliance intelligence, built on real signals

One view of inspection readiness across every location, calculated from live workforce, training, and governance data. Not a dashboard. A compliance operating view.

Book a demonstration See pricing Watch the walkthrough

Scores without context are just numbers

Most compliance reporting tools describe the past. A care operator needs to see the present.

Disconnected dashboards

The compliance tool does not see the rota reality. Staffing gaps and credential lapses live in different systems that never talk to each other.

Lagging data

Monthly reports assembled by hand. Weekly drift between what the dashboard says and what is actually happening on the floor.

No location rollup

Group-level quality teams rebuild the same spreadsheet every quarter to compare sites. There is no single view of the estate.

How compliance intelligence works

Four connected steps that turn live operational signals into an inspection-ready view. Each step is a working primitive, not a concept.

Signals captured

Workforce verification, training status, credential expiry, staffing baselines, and governance events stream in as they happen. Not a nightly batch. A live signal feed.

CQC Regulation 17: continuous monitoring evidence

Live signal stream

Live

Verificationjust now

DBS renewal received

Maria Silva · Main Building

Training2m ago

Safeguarding L2 completed

James Obi · Elm Wing

Staffing4m ago

Night baseline breach

Garden Court · Nurse ratio

Incident11m ago

Medication error reported

Main Building · Investigation

Verification18m ago

Right to Work expiry +30 days

Sophie Adams · Main Building

Signals stream continuously, no nightly batch127 today

Scores computed

Per-location and per-module compliance scores are calculated from current signals. Every component has a reason trail. The event that caused the score to move is one click away.

CQC Regulation 17(2)(a): assess and monitor quality and safety

Compliance score

Updated 12s ago

score

Main Building

Down 4 points: night ratio breach + DBS lapse

Action required

Verification

Training

Staffing

Governance

Incidents

Every component has a reason trail. Click to see the event that changed it.

Rollup to group view

Every site's compliance health aggregated into a single group-level table. Head of quality sees the whole estate without rebuilding a spreadsheet.

CQC Regulation 17: multi-location governance oversight

Group · 5 locations

Avg 81

Location

Score

Risks

Exp

Baseline

Main Building

12 / 14

Elm Wing

8 / 8

Garden Court

6 / 10

Cedar House

10 / 10

Willow View

9 / 10

Drill from group to location to module in two clicks.

Alerts routed

Credential expiry, baseline breach, inspection readiness drop: the right alert reaches the right owner with the evidence attached, not a generic notification.

CQC Regulation 17: timely governance response

Alert routing

4 open

CriticalGarden Court

Night nurse ratio breach at Garden Court

S. ThompsonAction within 4h

WarningMain Building

DBS expiry in 12 days for M. Silva

H. WilliamsDue in 12d

WarningElm Wing

Mandatory training overdue for J. Obi

A. PatelOverdue 2d

Each alert carries its source evidence, not just a notification.

Six compliance capabilities

Each one contributes to the same scoring model. None of them operate in isolation.

Real-time scoring

Compliance scores update as signals change, not on a scheduled batch. What you see is the live state.

Multi-location rollup

Every site's compliance health aggregated into a group-level table. Drill from group to location to module in two clicks.

Risk index synthesis

Incidents, overrides, expired items, workforce gaps, and expiry clusters combined into a single risk index with component bars.

Credential expiry tracking

DBS, right to work, and training certificates, with compliant, expiring, and review-overdue counts visible at a glance.

Baseline coverage view

Percentage of locations with an active staffing baseline. A missing baseline is a visible gap, not a silent one.

Inspection readiness signal

A traffic-light signal that reflects current evidence completeness against CQC fundamental standards, not an opinion.

Connected to enforcement

Compliance intelligence is not a reporting silo. Scoring signals flow into governance, and governance flows back.

Workforce VerificationScore Signal

Missing DBS, lapsed right to work, or incomplete references flow in as credential gaps. Each gap is a component of the score, not a side note.

Score ThresholdRisk Register

When a location breaches a scoring threshold, a risk register entry can be auto-created with the evidence attached. Scoring does not just observe. It triggers.

Score EvidenceAssurance Packs

Every score change is logged with its trigger event. The audit trail attaches to Assurance Packs as live Reg 17 evidence.

Regulatory context

CQC Regulation 17: Good Governance

Regulation 17(2)(a) requires registered persons to assess, monitor and improve the quality and safety of services provided. A compliance score that is months out of date cannot evidence this. A quarterly report cannot evidence it either. What was true in January is not evidence of what is true in April.

Real-time scoring, with an audit trail per change, is what Regulation 17 actually asks for. The governance operating layer extends this into risk register, action plans, and assurance pack evidence.

Connected to every other module

Compliance intelligence sits on top of the live operational layer. Every pillar feeds its scoring model.

Governance Workforce Verification Training and Credentials Care Group Governance

All sites, one view

Multi-location governance table included. Not a group edition upsell. Not a report to commission.

Real-time

Compliance scores stream as signals change: credential expiry, baseline breach, incident capture

Reg 17

Every score change logged with its trigger event. The audit trail Regulation 17(2)(a) asks for.

Compliance intelligence questions

What care providers ask about live compliance scoring and multi-location rollup.

The score is derived from live signals across connected modules: credential status, training compliance, staffing baseline coverage, open risks, and recent incidents. Each component contributes a weighted input, and the overall score updates as signals change. Every score change is logged with its trigger event, so the reason trail is as auditable as the number.

In real time. When a credential expires, a baseline is breached, or a risk is escalated, the score reflects it within the same minute. There is no nightly batch and no manual refresh. This is what CQC Regulation 17(2)(a) means by assess and monitor: a continuous picture, not a quarterly report.

Yes. The multi-location governance table is the core of the view. Every site in the group is listed with its current score, status colour, and outstanding items. Click through from group to location to module to the specific evidence.

Yes. Score evidence and its audit trail attach directly to Assurance Packs under the relevant CQC standard. When an inspector asks for evidence of good governance, the score history and reason trail are already packaged.

Inspection readiness is a composite of the most inspection-sensitive signals: DBS validity, right to work evidence, mandatory training completion, staffing baseline coverage, open high-severity risks, and assurance pack freshness. A green signal means each of these components is currently evidenced. Amber means at least one component has a gap that would be asked about. Red means a component gap is serious enough to affect a rating.

See compliance intelligence in your environment

A demonstration tailored to your locations, your compliance signals, and your group-level reporting.

Book a demonstration See pricing