Multi-site governance
Set standards at group level. Inherit them across all locations. See exceptions before they escalate.
Each home maintains its own risk register, action tracker, and evidence folder. Nothing is consolidated.
Group leadership cannot see which homes are compliant and which have open risks without manually requesting reports.
A risk at one home does not trigger group-level awareness. Escalation depends on individuals remembering to report.
Actions raised after reviews or incidents are tracked informally — no deadlines, no closure evidence, no audit trail.
When one home is inspected, weaknesses in its governance reveal systemic gaps that are likely replicated across the group.
Set staffing ratios, training requirements, and compliance thresholds at group level. Every home inherits them automatically.
Each home's compliance state — compliant, warning, at risk — is visible in a single group dashboard.
Location managers maintain local risk registers. Escalated risks surface at group level automatically.
Operations directors see open, in progress, and overdue actions across all homes in one view.
Compare governance health metrics across locations: open action counts, overdue percentages, review completion rates.
Scheduled reviews at both levels. Group-level reviews reference location summaries.
Each home maintains its own assurance pack. Group leadership can access any pack without requesting it.
Need group-level compliance visibility and exception awareness without flattening local operational control.
Need governance evidence across all homes — risk registers, action plans, governance reviews — in one accessible layer.
Need to know when any home's compliance posture changes — and that governance standards are being met consistently across the group.
Also relevant
Multi-site workforce governance overviewRegulatory context
CQC assesses governance at group level as well as location level. Operations Directors and Quality Managers are expected to evidence that oversight of all registered locations is active, systematic, and documented — not dependent on individual managers self-reporting.
A demonstration covering group-level dashboards, entity benchmarking, risk escalation, and cross-location action plans.