Contact Statixs

Onboarding support is included at no additional cost. Data migration: Send staff records in CSV/Excel format — the team imports and validates the data. Training certificates and documents can be bulk-uploaded. Shift templates and rota patterns are configured during onboarding. Training: Live video training for managers covering compliance reports, DBS applications, scheduling, and training alerts. Self-serve documentation is also available. Ongoing support: Email support at [email protected] with response within one business day.

Yes, and we do it free: What we can migrate: Staff records (names, addresses, contact details, employment dates, positions, pay rates), training history (what training completed when, expiry dates), DBS certificates (certificate numbers, issue dates, disclosure types), policies and procedures (upload your current versions), historical rotas (if you want past scheduling data). Migration process: You export data from your current system (usually CSV or Excel), email it to us or upload through Statixs, we clean it up and import (takes 1-3 days depending on data quality), you review and confirm everything looks right. Messy data warning: If your current data is chaotic (training records in Word docs, DBS certificates in paper files, staff info in random spreadsheets), it'll take longer. We can still help, but might need more back-and-forth to organize it. Alternative - fresh start: Some care homes prefer starting clean in Statixs rather than migrating legacy data. You enter current staff and forward-looking info (upcoming training, current DBS status), ignore historical stuff that's not relevant anymore. Timeline: Clean data from another system: 1-2 days to migrate. Messy data from spreadsheets/paper: 3-5 days to organize and import. Starting fresh: You can do it same day. Cost: £0 - included in onboarding support.